User’s Acknowledgment and Acceptance of Terms
The website and all related services (collectively “the site”) are provided by the Options Premium Outsourcing (“Us” or “we”) to “you”, the user, subject to all the terms and conditions referenced herein (The “Terms of Use” or “Terms of Service”), as well as any other written agreements made between us and you. Users shall also be subject to any other additional guidelines applicable to our services that may be posted in addition to these Terms of Use.

Through the use of this site, you agree to be bound by these terms of use. If you do not wish to be bound by these terms of use, please exit the site now. Your agreement with us concerning the use of this site and compliance with these terms of use becomes effective immediately upon commencement of your use of this site.

These terms of use are effective as of the “date last modified” date at the top of this page. The Options Premium Outsourcing reserves the right to modify these Terms of Use at any time without notice to you. By using this site you acknowledge and accept that it is your responsibility to review these terms of use periodically for any modifications. Your continued use of this site after such modifications constitutes acceptance of the new terms of use, and acceptance to follow and be bound to the modified terms of use. The resolution of any dispute that arises between you and us will be governed by the terms of use in effect at the time that the dispute arose.

Overview of our Services
Our terms of service have been developed to ensure the quality of our service. Violation of these guidelines constitutes a violation of the terms of use and may result in the termination of your account.

The Options Premium Outsourcing uses a monthly recurring subscription for our virtual assistant packages. Each plan has a monthly hour limit. Unused hours do not roll over (i.e. are not transferable to the next billing period).

All services from The Options Premium Outsourcing are non-transferable. You may not give away or sell any services provided by Options PremiumOutsourcing. You may not transfer ownership of your account to any other party.

Either party may terminate this agreement upon 14 days written notice to the other party. Provided, however, that each party may terminate the Agreement immediately without prior notice in the event of a breach of this Agreement by the other party. Upon Termination, Service Provider shall invoice Client for any payment due, and payment will be due immediately upon receipt. Full Refunds will be permitted for the first week of service and paid back in full minus the bank's transaction fees.
Any agreement or attempted agreement between a client and assistant, in connection with our services or service contract, requiring payment be made outside of The Options  Premium Outsourcing constitutes a breach of contract and will be subject to cancellation without refund.

Requesting Tasks
Tasks should be submitted individually to your assistant. Tasks can be uploaded on your Trello portal (log-in provided by The Options Premium Outsourcing), or sent via e-mail, phone or text message. If you have multiple tasks to be performed, these should be uploaded as individual e-mails, tasks, text messages, etc. in order for your assistant to best manage his/her work demand.

Your assistant/receptionist reserves the right to refuse any task at any point. For a combination of legal and domain experience reasons, some tasks can simply not be performed by your assistant/receptionist. By agreeing to the terms of service you accept this fact.

Confidentiality Policy and Ownership of Work

NON-DISCLOSURE AND NON-SOLICITATION. Service Provider shall not directly or indirectly disclose to any person other than a representative of Client at any time either during the term of this Agreement or following the termination or expiration thereof, any confidential or proprietary information pertaining to Client, including but not limited to customer lists, contacts, financial data, sales data, supply sources, business opportunities for new or developing business, plans and models, or trade secrets. Furthermore, Service Provider agrees that during the term of this Agreement, and for 2 years following the termination of this Agreement, Service Provider shall not directly or indirectly solicit or attempt to solicit any customers or suppliers of Client other than on behalf of the client himself.

For the purposes of these terms of use, confidential information means non-public information provided by you to The Options Premium Outsourcing to keep secret. This includes personal information such as your name, social insurance number, credit card information, and similar information.

This does not include 1) any additional information that has been made public outside of an unauthorized disclosure by The Options PremiumOutsourcing; 2) any information that has become available to The Options Premium Outsourcing or an assistant on a non-confidential basis prior to any disclosure the assistant or The Options PremiumOutsourcing 3) any information that has been developed by The Options Premium Outsourcing or your assistant without the use of your confidential information 4) Any information The Options Premium Outsourcing is required to disclose due to legal obligations such as a warrant, subpoena or any other request of a legal proceeding

For the purposes of these terms of use, intellectual property means any patents, copyrights or trademarks owned by you. As well, any additional knowledge or ideas provided by you in connection with the creation of the original work.

There is no guarantee or warranty on any of the tasks, assignments or projects that your assistant performs for you. The Options Premium Outsourcing will not be held liable in any way for any undesired outcomes or damages that are a result of incorrect or erroneous work performed by your assistant.

Options Premium Outsourcing has put a significant investment into the recruiting and training of our staff. Through acceptance of these terms of service, you acknowledge that Options Premium Outsourcing has an agreement with each of our staff that any direct engagement with your assistant outside the scope of business of your assistant package will require Options Premium Outsourcing prior written consent. You also agree that for the duration of your subscription and for a period of 12 months following the termination of any relationship with Options Premium Outsourcing for any reason, you shall not directly or indirectly solicit the services of the Options Premium Outsourcing assistant that was assigned to you at that time, or for any assistant assigned to you for a period of up to 8 months preceding the termination of your relationship with Options Premium Outsourcing. Should any solicitation become a significant factor resulting in an Options Premium Outsourcing assistant leaving his/her employment with The Options Premium Outsourcing without The Options Premium Outsourcing consent, you agree to pay Options Premium Outsourcing as liquidated damages (not as a penalty) for its lost investment a one-time fee equivalent to a one year subscription for the current monthly subscription in effect at the time of the solicitation.



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