User’s Acknowledgment and Acceptance of Terms
Overview of our Services
The Options Premium Outsourcing uses a monthly recurring subscription for our virtual assistant packages. Each plan has a monthly hour limit. Unused hours do not roll over (i.e. are not transferable to the next billing period).
All services from The Options Premium Outsourcing are non-transferable. You may not give away or sell any services provided by Options PremiumOutsourcing. You may not transfer ownership of your account to any other party.
Either party may terminate this agreement upon 14 days written notice to the other party. Provided, however, that each party may terminate the Agreement immediately without prior notice in the event of a breach of this Agreement by the other party. Upon Termination, Service Provider shall invoice Client for any payment due, and payment will be due immediately upon receipt. Full Refunds will be permitted for the first week of service and paid back in full minus the bank's transaction fees.
Any agreement or attempted agreement between a client and assistant, in connection with our services or service contract, requiring payment be made outside of The Options Premium Outsourcing constitutes a breach of contract and will be subject to cancellation without refund.
Tasks should be submitted individually to your assistant. Tasks can be uploaded on your Trello portal (log-in provided by The Options Premium Outsourcing), or sent via e-mail, phone or text message. If you have multiple tasks to be performed, these should be uploaded as individual e-mails, tasks, text messages, etc. in order for your assistant to best manage his/her work demand.
Your assistant/receptionist reserves the right to refuse any task at any point. For a combination of legal and domain experience reasons, some tasks can simply not be performed by your assistant/receptionist. By agreeing to the terms of service you accept this fact.
Confidentiality Policy and Ownership of Work
NON-DISCLOSURE AND NON-SOLICITATION. Service Provider shall not directly or indirectly disclose to any person other than a representative of Client at any time either during the term of this Agreement or following the termination or expiration thereof, any confidential or proprietary information pertaining to Client, including but not limited to customer lists, contacts, financial data, sales data, supply sources, business opportunities for new or developing business, plans and models, or trade secrets. Furthermore, Service Provider agrees that during the term of this Agreement, and for 2 years following the termination of this Agreement, Service Provider shall not directly or indirectly solicit or attempt to solicit any customers or suppliers of Client other than on behalf of the client himself.
This does not include 1) any additional information that has been made public outside of an unauthorized disclosure by The Options PremiumOutsourcing; 2) any information that has become available to The Options Premium Outsourcing or an assistant on a non-confidential basis prior to any disclosure the assistant or The Options PremiumOutsourcing 3) any information that has been developed by The Options Premium Outsourcing or your assistant without the use of your confidential information 4) Any information The Options Premium Outsourcing is required to disclose due to legal obligations such as a warrant, subpoena or any other request of a legal proceeding
There is no guarantee or warranty on any of the tasks, assignments or projects that your assistant performs for you. The Options Premium Outsourcing will not be held liable in any way for any undesired outcomes or damages that are a result of incorrect or erroneous work performed by your assistant.
Options Premium Outsourcing has put a significant investment into the recruiting and training of our staff. Through acceptance of these terms of service, you acknowledge that Options Premium Outsourcing has an agreement with each of our staff that any direct engagement with your assistant outside the scope of business of your assistant package will require Options Premium Outsourcing prior written consent. You also agree that for the duration of your subscription and for a period of 12 months following the termination of any relationship with Options Premium Outsourcing for any reason, you shall not directly or indirectly solicit the services of the Options Premium Outsourcing assistant that was assigned to you at that time, or for any assistant assigned to you for a period of up to 8 months preceding the termination of your relationship with Options Premium Outsourcing. Should any solicitation become a significant factor resulting in an Options Premium Outsourcing assistant leaving his/her employment with The Options Premium Outsourcing without The Options Premium Outsourcing consent, you agree to pay Options Premium Outsourcing as liquidated damages (not as a penalty) for its lost investment a one-time fee equivalent to a one year subscription for the current monthly subscription in effect at the time of the solicitation.