Who we are?
Options Outsourcing is a virtual staffing firm that specializes in Customer Success, Sales, and Live Transfers. Our experience in these fields has allowed us to help companies drive costs down drastically while improving performance.
Our approach is to get a full understanding of what our clients need and then look for solutions based on our knowledge and experience with internal campaigns. We want to succeed together.
VIRTUAL STAFF-OUR PROCESS
1) Have an open discussion about the positions that need to be filled, including the requirements and skills.
2) We screen applicants based on the required skill sets and run them through special tests to ensure their quality and capability.
3) We present 2-4 of the top candidates for each position for our clients to interview.
4)After a new client has chosen an applicant, we assist with their onboarding and anything else that needs to be monitored.
We understand that some projects cannot be done virtually due to secured data and NDAs.
We do offer onsite, data-protected facilities for custom projects.
For more information please book a call.
Services We Provide
Telesales and telemarketing
For any special skill set please request a call.